Reference

Legal terms you can read before joining

Account terms, privacy choices, cookie controls, payment-record wording, and India eligibility rules sit together here so you can read the legal basis before you open an account.

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CONTACT ROUTES

Reach us about legal matters

Legal questions need a clear path, not a generic reply. Use the contact route that matches your request so we can connect it to the right account file, payment receipt, or privacy…

Legal mailbox Write to our legal mailbox for terms, eligibility, privacy, cookie, or account-record questions. Include your account email and a short reason so we can route the request without exposing data to the wrong person.
Account help chat Use account help chat when a legal question is tied to access, document checks, or a transaction record. We will first confirm that you control the account before discussing any private detail.
Document request path If you need a copy, correction, or deletion request considered, send the request through the privacy route. We may need identity proof before making changes, especially where wallet records or tax-related logs are involved.
DATA CARE

How we handle legal requests

When you contact us about a legal matter, we connect your request to account records, device logs, payment receipts, and communication history only where needed.

Data we collect

We collect account details, login signals, payment references, and contact messages so your account can be operated and checked. Sensitive documents are handled with restricted access and are used only for the reason requested.

Cookie controls

Cookies help keep sessions active, remember basic preferences, and detect risky access patterns. Where choices are available, you can change them through your browser or account settings without changing the legal terms themselves.

Account security checks

We may use phone, email, device, and payment-reference checks before changing account access or releasing records. These steps help confirm that the request comes from you and not from someone using your details.

Record retention

Some account and wallet records are kept for set periods because disputes, audits, charge questions, or legal duties may arise later. When retention is no longer required, we remove or anonymise data where possible.

Correction requests

You can ask us to correct account data that is wrong or out of date. We may need proof before changing legal name, phone number, payment identity, or any record tied to a withdrawal check.

Lawful disclosures

If a valid legal request reaches us, we assess its scope before sharing account data. We aim to disclose only what is required and keep an internal record of the request and response.

Clear answers on your rights

These answers explain how our legal terms affect access, account data, cookies, payment records, and contact requests. They are written for India, but they do not replace advice from a qualified professional. If your question concerns your own account, contact us from the email or phone number linked to it.

Access is not the same everywhere in India. Your ability to open or keep an account depends on the law that applies to your location, and we provide access only where local law permits.

This page covers account identity, login records, payment references, cookie data, contact messages, and document checks. It explains why we may hold those records and how you can ask about them.

Contact us through the privacy route using the email or phone number linked to your account. We may ask for proof before sending data, because account records can include private wallet and identity details.

Payment records can confirm account ownership, transaction timing, and dispute history. When a legal or account-safety question arises, these receipts may help match your wallet activity with your account profile.

You can ask for a correction when account details are wrong or out of date. We may request identity proof before changing records connected to payments, withdrawals, access recovery, or legal compliance checks.

If the law affecting access changes, we may adjust account availability, document checks, wallet actions, or terms. We will explain material changes in plain wording and keep access limited to permitted regions.

Use the privacy contact route for cookie and data questions. Include your account email, the device or browser involved, and the choice you want changed so we can locate the correct record.

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