Reference

Your stakekrd Privacy Policy choices

This Privacy Policy explains how stakekrd handles your account data, cookies, device signals and payment records for UPI, Paytm, PhonePe and Google Pay when you create or use…

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stakekrd Your stakekrd Privacy Policy choices
CONTACT ROUTES

Reach us about privacy

Privacy questions should reach the team that can check account records, not a general inbox that slows your reply.

Account privacy email Write to [email protected] with your account email, request type and a short reason. Do not send full card details or unrelated documents; we will ask only if proof is needed.
Signed-in account help Use the help option after signing in when your question involves personal data inside the account. Signed-in contact helps us match your request to the correct account without exposing private details.
Payment record queries For UPI, Paytm, PhonePe or Google Pay privacy queries, include the transaction reference and date. We use those details to trace payment logs without asking for screenshots that reveal extra data.
DATA CARE

How we protect your privacy

We treat privacy as part of account operation, not as a separate document that sits unread. The policy explains collection, cookie use, security checks, retention and correction paths in practical terms.

Data we collect

We collect account details you provide, sign-in records, device signals, session activity and payment references. The policy explains which data is required for account use and which settings you can change.

Cookie choices

Cookies help keep you signed in, remember privacy settings and measure site errors. Some cookies are needed for the service, while optional analytics can be managed through browser settings.

Account security

We use sign-in checks, device matching and payment ownership checks to reduce unauthorised access. If activity looks unusual, we may pause certain account actions until you confirm key details.

Payment privacy

UPI, Paytm, PhonePe and Google Pay references are handled as payment records, not public account content. We use them to reconcile transfers, answer disputes and meet applicable record duties.

Retention periods

Some records must be kept while your account is active or while a legal, tax, security or dispute reason remains. After that, we remove, separate or anonymise data where practical.

Correction requests

You can ask us to correct account details that are outdated or wrong. We may request proof before changing identity, contact or payment details, because inaccurate changes can expose your account.

Privacy questions before you join

Before you create an account, you may want to know what personal data is needed and how privacy requests work in India. These answers explain the main rights and choices in plain terms. They do not replace the full Privacy Policy, but they help you decide what to share and which contact route to use.

We may ask for your name, contact details, sign-in credentials, location signals and age confirmation. Payment data appears when you use UPI, Paytm, PhonePe or Google Pay, and extra proof may be requested for safety checks.

Payment references help us match wallet activity, trace failed transfers, answer disputes and detect unauthorised use. We do not need your full app history; the relevant reference, date and amount are usually enough.

Yes, you can contact us for a copy of account data linked to you, subject to identity checks and legal limits. We may exclude data that exposes another person or security detection methods.

Yes, you can ask us to correct outdated or inaccurate details. For contact, identity or payment changes, we may request proof so that a third party cannot alter your account through a privacy request.

Retention depends on the record type and the reason for keeping it. Account, payment, security, tax and dispute records may be kept for different periods, then removed, separated or anonymised where practical.

No. Cookies are used for sign-in, security, settings, error checks and limited analytics. Some are needed for the site to work, while optional analytics can usually be managed through your browser controls.

Email [email protected] or use signed-in help for account-specific requests. Include your account email and request type, but avoid sending unnecessary documents unless we ask for proof.